Payments:

Full payment is required at the beginning of your session so that we may focus the allocated session time on your therapy.

Methods accepted:

-Credit/Debit Cards
-Cash/Check (payable in advance by mailed check)
-Flex Spending Account
-Health Spending Account
-Online Payments

Cancellations:

24- hour advance notice is required for cancellations. When an appointment is scheduled, that slot is reserved specifically for you. Sessions canceled after the 24 hour notice will result in the full session fee being charged.

Insurance:

Family Pathways welcomes Cigna, United, and Aetna members by partnering through Alma. To schedule an appointment through Alma use this link to verify benefits and schedule a consultation.

We are also an out-of-network insurance provider with most insurances, and we want to help you along every step of the way navigating that process. Out of network providers mean two things: First, we take payment up front at the beginning of every session, but will provide you with an out-of-network reimbursement receipt for you to turn into your health insurance. They will verify your out-of-network coverage and provide reimbursement.

In order to verify your out-of-network coverage, you can call your health insurance and ask about coverage. We want to make sure you know what to expect in cases of your reimbursement amount, so we ask that this process is done before your first session. We can provide a reimbursement statement from the very first session that will be emailed to you directly after the session occurs.

One of the benefits of using a private-pay mental health therapist is the ultimate privacy that comes with therapy and counseling. If we provide a reimbursement statement for your out of network coverage, please know that we are required to put a mental disorder diagnosis that will fall on your health insurances’ permanent record.
Further, sometimes the help that you seek does not require a mental health diagnosis- such as navigating grief from a loved one, or family stress and conflict. Putting a diagnosis for these issues may affect larger issues down the road, such as security clearances for various careers, or life insurance rates.